Our experienced team take genuine pride in managing our clients buildings. We understand how good management, presentation, maintenance and efficiently run services provide peace of mind to our clients.
Our team take a hands on approach to managing our clients facilities, conducting regular site visits to oversee works and ensure that the buildings are maintained to the very highest standards. Every client has a dedicated property manager who is always on hand to provide help and guidance. We offer a personal service that provides our clients confidence that their property is in good hands.
We offer both a fully managed service as well as a hybrid and advisory service. Clients of our fully managed service will have full access to our team and all of our services, offering complete peace of mind with a one stop solution.
Our hybrid service provides clients with access to our book keeping and collections services. Clients can add additional services such as company sectary services if required.
Our advisory service provides access to our team of specialists who can provide consultancy on varies aspects of leasehold management.
We conduct regular inspections on every property that we manage to ensure that the building is maintained to a high standard and maintenance issues are dealt with promptly and efficiently. We proactively manage our properties to ensure that potential issues are identified and remedied before they become major issues.
We have our own in house grounds and maintenance team who managed most of our properties providing the care an attention that is often lacking with third party contractors.
Our highly experienced accounts team prepare detailed service charge budgets, collection of ground rents, service charges and reserve funds in accordance with the lease. We prepare and submit annual returns and management accounts. Our collections team chase arrears and implement the relevant legal steps when necessary. Payments are tracked in our client portal for complete visibility.
We act as your Company Secretary, arranging and attending AGMs, issuing share certificates, updating the company register and Companies House accordingly. Our team of experts will organise quotations and arrange necessary insurance policies including building insurance, directors and officers, engineering and public liability. Minutes of AGM’s will be produced and distributed to all leaseholders.
Our client portal offers instant access to information and accounts for both Directors and Leaseholders, online maintenance ticketing and tracking, and messaging. Our team will proactively contact Directors and Leaseholders throughout the year to provide updates and ensure regular communication.
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We regularly review our portfolio and work with experts to ensure the properties are compliant with health and safety, fire and asbestos legislation. We also make sure health and safety regulations are complied with in relation to any major works undertaken.
Our association had been with a large well established block management business for over a decade. We found the service was deteriorating each year but the fee’s were always going up. With XL@Property we are paying less but the service is far superior. They are responsive and take pride in their work.
Director, Maidstone Resident Assocation, Kent
Moving to XL@Property was probably the best decision we have made as leaseholders. Their team are very personable and incrediably responsive to any issues. The estate and flats look immaculate and we actually made a small saving by moving to them, not that the cost saving was the driver for change. We just wanted a business to do a good job.
Aaron, Dartford, Kent.
The fact that they directly employ cleaners, gardeners etc means that the staff care so much more than contractors. Our block has never looked so good and the team are proactive, performing regular onsite checks. They aren’t like your typical block management company.
Lauren, Greenhithe, Kent
We are a carbon neutral company, producing our own electricity via solar systems installed at our offices and which also power our 100% electric vehicle fleet. We also have a company tree planting scheme which helps to restore small wooded areas in our local community. We strive to help our clients to also transition to greener forms of energy and materials where appropriate.
contact@xl-property.co.uk
Telephone
0330 133 9230